Arbitration and mediation are sometimes believed to be the same sort of process.   Arbitration is a form of binding alternative dispute resolution aimed at keeping parties out of the judicial system and allowing cases to be determined by an appointed impartial arbitrator.   We represent clients in business, insurance, consumer and other disputes where arbitration is provided for in a contract or other agreement.  The arbitration process can be customized to fit the needs of the parties from simple to complex.  Our attorneys are familiar with this process and can guide you through the applicable rules and procedures.  Mediation is a collaborative process allowing parties to utilize a neutral third party to facilitate discussion, compromise and resolution.  Arbitration and mediation are commonly used alternatives to the traditional court system.